Returns & Exchanges

We want you to be completely satisfied with your hair care journey, which is why we offer a 30-day return policy for products purchased directly from our official website. If a formula doesn't meet your expectations, we provide a streamlined process to ensure your hair health remains our top priority.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  After submitting your request, a prepaid shipping label will be generated; simply print it out and securely attach it to your original packaging.

• 3.
  Ship the Package

  Drop off your return at any authorized carrier location, ensuring the product is well-protected to prevent leakage during transit.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your returned items, we will process a refund to your original payment method within 7 to 10 business days.